Privacy Policy

This policy applies to information collected via graceloveday.co.uk and related communication channels, including email and social media and in our work together.

I respect your privacy and am committed to keeping your personal information safe and using it only in ways that are appropriate and necessary for my work with you.  This Privacy Policy explains how personal data is collected, used, stored and protected when you visit this website, sign up to receive emails, work with me one-to-one, register for events, or otherwise choose to share information. 

What information I collect

I may collect information you provide when you contact me, make an enquiry, book a session or work with me.

This may include:

  • Your name

  • Email address

  • Telephone number

  • Home address

  • Information about your health, wellbeing or personal circumstances

Why this information is collected

I use the information collected for the following purposes:

  • To respond to enquiries

  • To share information you have requested

  • To arrange and manage bookings for sessions, ceremonies, events, courses or retreats

  • To communicate with you about our work

  • To manage practical matters such as payments and appointments

  • To support the ongoing delivery and improvement of services

The lawful bases for processing personal data under UK GDPR are:

  • Consent – where you have explicitly opted in (for example, joining a mailing list)

  • Legitimate interest – where processing is necessary to respond to enquiries or deliver services

  • Contract – where information is required to fulfil a booking or agreement

You can withdraw consent at any time.

I will not sell or share your personal information for marketing purposes.

Email communications

If you choose to receive emails, you can unsubscribe at any time using the link included in each message. Unsubscribing will stop further emails of that type.

Confidentiality

Information you share with me as part of our work is treated as confidential, subject to the limits of confidentiality described in our Working Together Agreement. Where appropriate, I may discuss aspects of my work with you with my professional supervisor, using anonymised information wherever possible.

Keeping your information safe

Reasonable technical and organisational measures are in place to protect personal information from unauthorised access, loss or misuse. 

I will only keep your information for as long as it is needed for the purposes for which it was collected, or for as long as I am required to keep it by law. When it is no longer needed, it will be securely deleted or destroyed.

Your rights

You have rights in relation to the personal information I hold about you. These include the right to ask what information I hold, to ask for inaccurate information to be corrected and, in certain circumstances, to ask for your information to be deleted or for its use to be restricted.

If you have any questions about how I use your information, or would like to exercise any of these rights, please contact me.

You also have the right to make a complaint to the Information Commissioner's Office (ICO) if you have concerns about how your information is being handled Information Commissioner's Office

Cookies and analytics

This website may use cookies or similar technologies to understand how the site is used and to improve the experience. You can control cookie settings through your browser preferences.

Changes to this policy

This Privacy Policy may be updated occasionally to reflect changes in practice or legal requirements. The most current version will always be available on this website.

Questions

If you have any questions about these terms and conditions please do contact me.